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BUS 5460 Florida Tech University Customer Service Skills for Success Discussion

by | Feb 18, 2023 | Business Finance

by | Feb 18, 2023 | Business Finance

BUS 5460 Florida Tech University Customer Service Skills for Success Discussion

Question Description

I’m working on a business discussion question and need a sample draft to help me learn.

Consider this scenario. An elderly lady asks you for help regarding a computer. She knows the importance of a computer but does not understand what she actually needs. Her price range is within those you have on the shelf from the least expensive to the most expensive. Although price is not necessarily an object, she wants to get something that meets her needs and is not complex. In this situation, how do you respond in helping her?

 

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